Is Iowa the only state with a concerted, identified effort to improved quality, cost, and service, even having a “Lean Day Proclomation� Just read a post from Jamie Flinchbaugh on Mark Graban’s blog. Jamie will be speaking at the Lean Government Exchange in June in Des Moines, IA. Glad to see Iowa government continuing to be a leader in this arena. I’m starting to develop a fire for what I can do to contribute to the application of lean in both government and healthcare, because I see huge opportunities to improve quality and cost in these arenas. Glad to see my friends at PDG Consultants as a primary contributor to the event as well.
Some of the results of the lean efforts in Iowa Government can be found here.