Category Archive for 'People'

The importance of customer empathy

Monday, November 24th, 2008

An importance emphasis in lean is a focus on the customer.  Dev Patnaik has released a book called "Wired to Care: How Companies Prosper When They Create Widespread Empathy" (web site, book).  I’ve just read one of the sample chapters online (introduction), and in that section highlights how the bigger an organization gets, the more […]

Lean 2008 Maintenance and Reliability in Review

Wednesday, October 22nd, 2008

Well, my first trade show is over.  It was a good experience!  I learned a lot (about being a vendor at a trade show instead of an attendee) and met some good people that are working hard to improve their organizations.

I made a quasi-three-dimensional tour of the vendor area.  You can view that here, […]

Live from Chicago! It’s Lean 2008

Sunday, October 5th, 2008

All setup for Lean Tech’s first trade show.  At the Marriott in Schaumberg, IL for Lean Manufacturing 2008: Lean Tools for Maintenance & Reliability.  Here’s my booth!

Thanks to Tom Flynn of Lessing Flynn in Des Moines for the awesome booth design, Chuck Bloyer at Beeline and Blue in Des Moines for the booth printing and […]

Lest we forget…humans solve problems

Tuesday, August 19th, 2008

Great quote I just read in “Lean Enterprise Systems: Using IT for Continuous Improvement” authored by Steve Bell (I downloaded the pdf version, but can’t seem to remember from where right now):
“Society has reached the point where one can push a button and be immediately deluged with technical and managerial information. This is all very […]

Tools for your lean belt and your tech belt

Monday, July 28th, 2008

Rob Tracy at Intek Plastics (one of my customers) has written this excellent synopsis on Driving Lean through Your Supply Chain.  Aside from discussing how the breakdown of your supply chain can negatively impact you and your customers and including a supplier checklist for your use, he also talks about the incorrect assumption that going […]

Software doesn’t innovate, software doesn’t make decisions

Monday, July 21st, 2008

…and software can’t manage people.  This is the tag-line for our Thrive product.  Why?  Because this is true.  Software by itself typically adds no value to the process it is analyzing (this is a very scary thing for a software vendor to say!).  It is the interaction with software…the entering of data, the analysis of […]

Small is a weapon, not an excuse

Tuesday, July 15th, 2008

Seth Godin posted that on his blog today.  It may become my new mantra.  When I first started Lean Technologies, I was nervous talking to people because of how small we were (are).  Eventually I realized how smallness is part of my advantage.  In fact, it was the "largeness" of other software companies that got […]

Leaving an impact on Stupid, Ace, and Meathead

Tuesday, July 15th, 2008

Cannon gave me a D-, and it was honestly the best D- I ever recieved. Godspeed Lars. The education world will miss you.

–From Larry Cannon’s on-line guest book.  Hard to believe a statement like that could be heart-warming.  If you knew my high school physics teacher Larry Cannon, it would make sense, though.  He passed […]

For the love of learning

Thursday, July 10th, 2008

I suffer from a problem.  I love learning.  And I love learning about anything.  Which puts me in the over-used category of "jack of all trades, master of none."  My knowledge probably generally goes very wide instead of deep.  At least not as deep as I would like.
I love programming and solving peoples’ problems with […]

What do I need shoes for?

Tuesday, July 8th, 2008

A couple weeks ago I posted about the relevance of a football coach knowing how to tie his shoes.  I argued he doesn’t need to know how to do this as long as he has a great strategy and someone else to oversee the proper selection and use of said shoes.  Well, today I read […]