When all else fails, be brutally honest

At LeanTech, we recently signed up for Office 365 (as a side note, I didn't think I'd find myself back in Office products...was trying to go all in with Google apps, but it's really turned out to be a great experience...except for OneDrive for Business, which is a complete mess).  Kale was working on getting [...]

By |2016-01-04T16:34:57+00:00January 4th, 2016|Thoughts|0 Comments

“We are not here to make money”

One of my favorite segments from Paul Akers' 2 Second Lean book. Perhaps one of the most controversial concepts I push is that we are not here to make money. Profit and money are a by-product of an effective Lean culture. We are here first and foremost to improve the quality of the customer’s life. Internally, we are here [...]

By |2015-12-27T22:16:03+00:00December 27th, 2015|Thoughts|0 Comments